Delivery Method and Shipping Options
We offer express as well as standard shipping options to the continental United States and Canada. To find your shipping cost proceed through the checkout process until you get to the shipping page. After calculating the shipping rate you can back out of the order or continue to check out. Rates are calculated using UPS and Canada Post shipping options.
Orders received by 4:00 p.m. eastern standard time Monday-Friday will ship the same business day. Orders for in stock items received after 4:00 p.m. are not guaranteed to ship until the following business day. 1 Business Day Handling may applies. UPS Next Day Air service means delivery by the next business day. For example, an order placed on Friday will be delivered on Monday morning. If you would like Saturday delivery instead, please indicate this in the “comments” section upon checkout. An additional charge will apply and Saturday delivery is not available in all locations. We will call or email you if Saturday delivery is not available in your area.
We do not ship on Saturdays, Sundays or on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, and Christmas Day.
International delivery services include:
UPS Worldwide Express Plus: 1-2 business days, delivery by 8:30 or 9:00 a.m.
UPS Worldwide Express: 1-2 business days, delivery by 10:30 a.m. or 12:00 p.m.
UPS Worldwide Expedited: 2-5 business days, delivery by end of day
UPS Standard to Canada: 3-7 business days, delivery by end of day
Xpresspost USA – approx. 2–3 days
Tracked Packet USA – approx. 6–7 days
Expedited Parcel USA – approx. 4–5 days
These are general guidelines based upon delivery to metropolitan areas in Canada. If you live in a rural area your delivery time may be longer. Note to Canadian Customers: our prices do not include brokerage fees, duty, import taxes, or GST. UPS is our shipping partner. They will contact you prior to delivery to obtain payment for these costs.
Shipping of Backordered Items
In the event that one or more items in your order is backordered we will give you the option to ship the items as they become available or to ship complete. If you choose the first option you will incur a shipping charge each time an item ships. If you choose to ship complete only one shipping charge will apply. We will notify you by email if an item in your order is on backorder and ask which option you prefer.
We reserved the right to adjust the shipping charges when necessary to protect the product.
Our shipping prices normally will not change unless circumstances beyond on our control (Fuel surcharge, oversized item surcharge etc.)
Alternative Shipping Company
We, the Seller, have the right to change the delivery method, if the shipping method selected is not available on the Shipper’s website at the processing time.
We have right to select the alternative Shipping company and issue credit to the buyer if the amount paid is more than the Seller’s selected shipping method.
Small Packet USA Air / No Tracking option
For any package with no tracking, please note that once shipped, the buyer is responsible for the package. Our responsibility is ended.
We can only give you the order number provided by the Shipper. The buyer is responsible to contact shipper for more information.
We recommend you choose track package option if needed.
Package that already been shipped is out of our responsibility and we have no control over the Customs if delayed and over the Shipping company if they lost the item or they are late of the delivery. You may have contact them directly if you have any issues, we can only provide you the tracking number information.