Warranty Information

Waterheaterpartsdepot gladly offers a full manufacturers warranty on all the parts and accessories we sell. In all cases this is always the warranty that the manufacturer themselves offer. It can range from 90 days up to one year and is generally a replacement program. A replacement part is supplied if all of their criteria are met. This is subject to manufacturers warranty terms and conditions which may or may not include the return of the part, model and serial number requirements, and more.If a part becomes defective within the manufacturers warranty period under normal use conditions, please contact us.

In order to get the warranty for the parts, it must be installed by a Licensed Technician.( Gasfitter )A company invoice must be submitted with the issue and defect with the date installed and failed.

We then will advise you of the return with a RGA # The product will then be sent to the distributor for warranty process.

30 days warranty for all control boards. Defective items has to be processed with the manufacturer before any credit is given.

All gas valve controls and control boards are non-returnable unless defective.